‘We’re Running Dangerously Low On Toilet Paper!’ – Smart Shopping Start-Up Bother Launches Debut TV Campaign, Urging People To Break Free From Their Cupboards.

• New campaign shows how Bother - which offers free next day delivery of cupboard goods across food, drink, toiletries, and household essentials – helps take a load off of consumers’ minds • The ad sees a couple being hounded by their own cupboards, which call out demanding top ups of various household items that are running low • We see the couple set free by using Bother, a smart shopping service powered by ‘The Bother Brain’, an ai system that learns what customers need and suggests a delivery before they run out

The campaign ‘Break free from your cupboards’, created by Hearts & Minds, marks a significant step up in marketing for the B Corp business, off the back of brand growth doubling every 45 days and successful fundraising of $12m to date with Hoxton Ventures, the investment firm that backed Deliveroo early on. 

The campaign highlights the persistent feeling of never-ending domestic obligation to keep our homes topped up with the various things that keep running out, and shows how using Bother stops your cupboards from ‘controlling your life’.

The centrepiece 30 second brings the cupboards themselves to life – as needy but likeable characters in a young couple’s home. We see our young couple being hounded and chased by the cupboards as they call out for different top ups, culminating in a shot of the lead, Chris, being chased across a vista by a collective of cupboards as they call out for Oat Milk and facial moisturiser. 

The TV spot was written by Andy George, founder of Hearts & Minds, and is the debut TV commercial for director Arthur Studholme, of Pulse Films. 

The campaign will run in London for 6 weeks from 21 April 2022, through Channel 4 and the wider All 4 portfolio. The TV campaign is running through Channel 4’s Greenhouse Fund, an initiative that offers UK SMEs that have never advertised on TV before match-funded commercial airtime across the broadcaster’s portfolio. 

The TV spot will be supported with out-of-home ads on TFL, direct mail, digital and social media. 

It launches a new creative platform for this ambitious brand, with much more still to come. 

Bother’s Head of Marketing, Claire Gostling, said “Bother have worked really hard to build a great service that’s now getting massive momentum in the market, and a really strong relationship with our customers. This commercial works just as hard to show people how Bother makes your life easier and why it really is a no brainer to escape the monotony of constant cupboard top ups when you can let Bother look after everything for you instead.”

Bother founder and CEO, Douglas Morton said: “Our new creative approach highlights the fact that Bother isn’t just a shop, but a convenient service that ultimately helps take a ‘load off your mind’ by helping you keep on top of all the household essentials like pasta, loo roll, laundry powder and toiletries. We all know that nagging feeling that we’re running low on something, or the frustration of getting caught short. Bother’s service is about learning what you want and need and helping make sure you never run out.” 

Andy George, founder of Hearts & Minds saidBother are a totally unique service that’s genuinely disrupting the old ways of doing things. We’re really proud to have produced a commercial that is as ambitious, distinctive and enjoyable as the brand and the business are, and one with talking cupboards at that.”

Arthur Studholme, Director at Pulse Films, said: “When a script landed on my desk with talking cupboards I just had to make it, and this has been a real blast.”

Ewan Douglas, Head of Sales & Commercial Development, Channel 4 said: “We’re really proud to be helping small British businesses to achieve growth through our Greenhouse Fund. This exclusive partnership enables Bother to benefit from TV’s unique reach and impact for the very first time and we look forward to its launch.”


Client:                                      Bother

Agency:                                   Hearts & Minds

Title:                                        Break free from your cupboards

Founder and CEO:                   Douglas Morton

Head of Marketing:                 Claire Gostling

Head of Growth:                     Ryan Fuller

Creative Director:                   Andy George

Creative:                                  Andy George

Design Director:                      Kylie McLean

Account Director:                   Louis Collin

Account Manager:                  Sadie Quinn

Account Executive:                 Atlanta Chen

Producer:                                Caz Spencer

Production Company:             Pulse Films

Director:                                  Arthur Studholme

Executive Producer:                Lucy Kelly

Producer:                                Ben Burdock

DOP:                                        Aidan Bryan

Production Designer:              Ellen Amman Johns

Edit:                                         The Assembly Rooms

Editor:                                     Joseph Taylor

Edit Producer:                         Phoebe Armstrong-Beaver

Post Production:                     Coffee and TV

Executive Producer:                Dionne Archibald

Producer:                                Kat Tallis

Colourist:                                Katie Dymmock

VFX Supervisor:                       Nick D’Aguiar

2D Flame Op (lead)                 Dan Jacobsen

2D Flame Op (additional)        Alan Maiden

Audio Post:                             Pitch & Synch

Sound Designer:                      Ben Hauke

Source: Hearts & Minds

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