Tripadvisor Launches Review Hub to Help Restaurant Owners Manage Online Reviews across Major Dining Sites

Tripadvisor Launches Review Hub to Help Restaurant Owners Manage Online Reviews across Major Dining Sites

      Review Hub gives restaurant owners the ability to subscribe in order to respond to reviews on Tripadvisor, Google, Facebook, Yelp and more, all from one platform       90% of diners say restaurant reviews matter when choosing a palace to eat, showing the importance of paying attention to customers’ feedback online       63% of diners […]

McDonald’s Push for More Personalisation Following Dynamic Yield Acquisition

McDonald’s Push for More Personalisation Following Dynamic Yield Acquisition

McDonald’s have announced that they will acquire Dynamic Yield, a leader in personalisation and decision logic technology. With this acquisition of Dynamic Yield, based in New York and Tel Aviv, McDonald’s builds on its significant technology investments for growth.   McDonald’s will utilise this decision technology to provide an even more personalised customer experience by varying […]

Subway Brings ‘Fresh Forward’ with New Restaurant Design and Customer Experience

Subway Brings ‘Fresh Forward’ with New Restaurant Design and Customer Experience

Subway, one of the world’s largest restaurant chain, is rolling out the Subway Fresh Forward design, transforming every aspect of the customer experience. Subway engaged FRCH Design Worldwide to design a distinctive and welcoming space. A bright new colour palette, inspired by fresh vegetables, and the new Choice Mark serve as a focal point in […]