McCann London’s Digital Subway Campaign Turns Annoying Cookie Notifications into Real Cookies

The Subway brand is launching a digital campaign in the UK and Ireland to thank its customers for accepting digital cookies notifications by offering them real cookies.

Created by McCann London, the ‘cookies for cookies’ activity sees the Subway brand become the first to make cookie notifications a positive thing for customers.

The campaign launched the Subway brand’s promotional offer this week by encouraging visitors to the Subway brand’s website to turn annoying cookie notifications into real cookies.

The Subway brand will offer people who accept cookie notifications on its website the chance to enter their email address to receive a voucher to be exchanged for a free cookie in-store. The activity will run while stocks last and customers will be emailed a free cookie voucher that can be redeemed in-store within two weeks.

In keeping with the playful nature of the campaign, the creative uses lines such as “Go forth and eat cookie” and “Just enter your e-mail address to prove you’re not some kind of robot.”

Sacha Clark, Marketing Director for the Subway brand UK and Ireland, said: “Our customers are at the centre of everything we do and we want to thank and reward them for their loyalty in an innovative – and delicious – way. What better than cookies for cookies to show our appreciation?”

Rob Doubal, Co-President and Chief Creative Officer at McCann London, added: “When the Subway team came up with the idea of turning bad cookies into good cookies I loved it.  Cleaning up the internet. One sandwich at a time. Marvellous.”


Rob Doubal – Chief Creative Officer
Laurence Thomson – Chief Creative Officer
Alexei Berwitz – Creative Director
Rob Webster – Creative Director
Jean-Laurent Py – Senior Creative
Andrei Andreescu – Digital Lead
Sarah Bruce – Project Manager
Katie Morris – Business Director
Jason McNamee – Business Director
Francois d’Espagnac – Account Director
Nat Hill – Planning Director
Matt Saunders – Planner
Louise Ringrose – Director of Communications
Carl Warren – Designer
Sergio Lopez – Head of Production
Sophie Chapman-Andrews – Executive Producer
Daniel Espinoza @ MRM Madrid – Project Manager

Source: McCann London

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